Central Reservation Services
Voice Reservation Service
ResAdvantage is a customized voice service that serves as a primary reservations department specializing in independant and boutique hotels.
- Custom voice reservation service
- Direct input into customers reservation system
- Local knowledgeable Agents
- No per minute charges or fees for changes, cancellations, informational call
Hospitality Consulting Services
Project management
- Projects big or small
- Create clear and attainable project objectives
- Manage cost, time and quality
- Ability to adapt to the various internal procedures of the contracting party
Business analysis
- Identify business needs and determine solutions to business problems
- Process improvement, organizational change or strategic planning and policy development
- Proactively communicate and collaborate with external and internal customers to analyze information needs and functional requirements
Management staffing solutions
- Specialize in project management for new hotel and restaurant openings
- Contracted management support (General Manager, Sales, Catering, Guest Services)
- Emergency staffing solutions (staff turnover, vacation coverage)
Sales and room revenue maximization
- Process improvement and strategic planning to increase rooms, sales & catering revenues
- Internet travel site set up, training and utilization
- Social Media advertising, networking and support
- Database organization and reporting
Information Technology
Software installation, support and training
- Specialize in Agilysys Visual One software training and support
- Database organization and reporting
- Policy and procedure development
Property management systems (PMS) and point of sale (POS) solutions
- Software research and selection to fit your business needs
- Contract negotiation, software installation, hardware selection
- Policy and procedure development to maximize business productivity and technology
Meetings & Events
Meeting Planning
- Contract negotiation
- Registration
- Food & beverage, meeting room and Audio Visual management
- Budgeting
- Offsite events
- Onsite support
